Politique de remboursement

EXCHANGE & RETURN POLICY

If you are not satisfied with your purchase please notify us within 7 business days after receiving the order. My Lamination Canada cannot accept returns or exchanges on any opened packaging due to sanitation & health regulations. Shipping charges are not refundable.

Categories eligible for exchange and return are as follows:

Eyebrow Lamination Products
Lash Lift Products
Tools

Categories that are NOT eligible for exchange or returns are as follows:

Online Courses
Student Kits
Disposables (such as micro-brushes, mascara wands, Y-Tools, Eye-patches, etc.)

My Lamination Canada reserves the right to decline return or/and refund.

Returns due to Customer Error: If a shipment is returned due to entering an incorrect address or oversight in not including a building or suite number, new shipping fees apply. This includes mistakes in the product(s) selected.

HOW TO RETURN/EXCHANGE

Customers who wish to return or exchange their product must reach out to us via email at info@mylamination.ca. If we determine the product is eligible for return we will issue you a refund once we receive notification that it has been packaged and shipped.

Customers are responsible for all return shipping fees.

Return Address:
My Lamination Inc.
716 Kipling Avenue, Etobicoke ON, Canada, M8Z 5G5

Customers can expect to wait 3-5 business days for the refund to appear in their account. Refund will be made to the original purchasing account.

COURSE CANCELLATION & REFUNDS

In-Person Trainings (Bootcamp & Workshop)refunds and cancellations are at the discretion of the Trainer that the course is booked with. There are no refunds issued via My Lamination Canada or My Lamination USA

Note: Online trainings are not subject to any refunds. If Bootcamp was purchased, the online portion of the fee will not be refunded as students gain access instantly to the portal.

Student Training Kits are NOT subject to refunds or exchanges.